S300 Privacy Policy

1 Introduction & Overview

S300 is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how S300 collects, processes, stores, and protects your personal information.

This policy applies to the S300 website, mobile application, and all associated services. By registering or using the S300 platform, you expressly consent to your information being used in accordance with this policy.

We believe privacy is a fundamental right. That's why S300 is always transparent about what information is collected and why. Our goal is to give you full control, so you can enjoy S300 with complete peace of mind.

2 What Information We Collect

S300 collects your information through various methods. A detailed breakdown by category is provided below:

a) Directly Provided Information:

• Full name, date of birth & gender
• Email Address & Mobile Number
• Home address or location
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket account)
• Username & Password (in encrypted form)

b) Automatically Collected Information:

3 How We Use Your Information

S300 uses your data solely for specified, legitimate purposes. We never process your data beyond what is necessary.

• Account Management: To create, verify, and manage your S300 account.
• Service Delivery: To provide betting, transaction processing, bonus handling, and customer support services.
• Ensuring Security: To prevent fraud, money laundering, and unauthorised access.
• Legal Compliance: To fulfil requirements set by government or regulatory authorities.
• Contact: To send important updates, transaction confirmations, and support messages.
• Service Improvement: To analyse and improve the features and overall experience of the S300 platform.
• Promotions: To keep you informed about relevant offers and promotions, with your consent.

4 Who Your Data May Be Shared With

S300 does not generally share your personal information with third parties. Exceptions apply only in the limited circumstances outlined below:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket process your payment information to complete transactions. They operate under their own privacy policies.
• Technology Service Providers: Technology partners involved in operating the S300 platform work under strict confidentiality agreements.
• Legal Grounds: Information may be disclosed in response to a court order, government investigation, or a legitimate request from a regulatory authority.
• Fraud Prevention: Relevant authorities may be notified in cases of money laundering or serious fraud.
• Business Transfers: Should s300 merge with another entity in the future, you will be notified in advance.

Outside of the above circumstances, s300 will never sell, rent, or share your information without authorization.

5 Data Security Measures

S300 uses internationally recognized technologies and practices to protect your data. Our security framework is regularly audited by independent third parties.

• SSL/TLS Encryption: All website and app communications are secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication: Enable two-factor authentication on your S300 account for an extra layer of security.
• Firewall & DDoS Protection: Advanced firewalls are used to prevent unauthorised access.
• Regular Security Audits: s300 regularly conducts Penetration Testing and Vulnerability Assessments.
• Staff Training: All staff receive regular data protection training, and access to information is strictly limited.

6 Cookies & Tracking Technologies

S300's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain features on s300 to stop working.

7 Data Retention Period

S300 retains your data only for as long as necessary. We do not keep data beyond what is required by legal obligations or legitimate business needs.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• Customer Support Records: 2 years after resolution.
• Marketing Information: Deleted within 30 days of opting out.
• Cookie Data: As per each cookie's designated expiry period.

Upon a closure request, S300 will delete your data within a reasonable timeframe; however, certain data may be retained for a specified period due to legal obligations.

8 Your Data Rights

S300 fully recognizes your rights over your personal information. You are entitled to the following rights:

To exercise any of your rights, email us at support@s300.bio. We will respond to your request within 30 business days.

9 Protection of Minors' Data

S300 is firmly committed to protecting the privacy of minors. If it is found that information has been collected from a minor, it will be deleted immediately and the associated account will be closed.

If you believe your child has registered on s300, please contact us at support@s300.bio.

10 International Data Transfers

As s300 uses internationally compliant cloud services, your data may be processed on servers located in different countries. Regardless of where it is stored, the protection standards outlined in this Privacy Policy are always upheld.

S300 operates only after ensuring adequate data protection safeguards are in place in any country to which data may be transferred. We use Standard Contractual Clauses and other recognised mechanisms to ensure data protection.

11 Changes to the Privacy Policy

S300 may update this Privacy Policy from time to time. Any changes will be published on the website before taking effect, and significant updates will also be communicated via email.

• The date of the most recent update is shown at the top of this page.
• Continued use of S300 after any changes have been made will be considered your acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.

12 Contact & Complaints

For any questions, comments, or complaints regarding this Privacy Policy, please contact us:

• Email: support@s300.bio
• Live Chat: Available 24/7 on the s300 website and app
• Response Time: Typically within 2–3 business days

We take your privacy-related complaints very seriously and will endeavour to resolve them as promptly as possible. s300 is committed to earning and maintaining your trust at all times.

This Privacy Policy was last updated on January 2026 updated.